Except for emergency cases, admission to the hospital is done by doctor's advice during the outpatient consultation. Our staff at the Private Clinics will assist you for your admission, appointment date, financial counselling - estimated cost of the hospitalization, mode of payment, and all other necessary admission preparations and information.
Emergency admissions to Sri Ramachandra Medical Centre are arranged through the Emergency Medicine Department located in the ground floor. Our admission desk staff will assist you in your admission procedures. The admission counsellor will provide you with details regarding the type of rooms, the cost and also the alternative choice of accommodation. In case of admission into Intensive Care Units / labour room or other specialized areas, our staff will guide you to the annex for a comfortable stay for the attendees within the campus.
You can call our admission desk on Tel: 45928500 Ext. 423 / 590 / 8721 (7:00 a.m. to 7:00 p.m. on weekdays and 9:00 a.m. to 5:00 p.m. on Sundays) and our Emergency Desk on Tel: 044 – 45928500 Extn:475 (7:00 p.m. 7:00 a.m. on weekdays and 5:00 p.m. to 9:00 a.m. on Sundays).
If you are scheduled for a surgery or procedure, you may need to undergo pre-admission investigations to ensure your fitness for surgery. This includes obtaining your clinical history and conducting basic investigations such as blood tests and / or x-rays. Please inform your doctor if you have any pre-existing conditions such as high blood pressure, diabetes, asthma or drug allergies.
Please bring along the original copy of the following documents for your admission registration:
Others: Your personal clothing and footwear (Patients during their stay in the ICU will be provided with hospital dress).
Note: The Management will not be held responsible for any loss or damage to your personal property during your stay in the premises.
At the time of admission, you will be requested to answer a few queries posed by our admission personnel. This information is necessary and we appreciate your cooperation. The facts that you provide will enable us to handle you with a better understanding.
An initial deposit will have to be paid at the time of admission for which a receipt will be issued to you. You will be given two attendant passes which should be used for entry into and exit of the hospital at all times.
It is important to know whether your treatment expenses are covered under any insurance scheme. If you have insurance cover, please gives us valid information about your scheme at the time of admission, which will enable us to fasten your insurance approval. In case of Emergency admissions kindly submit your Insurance details the next working day, since the pre-authorization should be submitted within 24 hours.
If you have TPA coverage, please bring your cashless hospitalization card with a validity along with you. You can interact with the staff at the insurance counter located in the first floor of Sri Ramachandra Medical Centre on Extn.No.410/8499 if your TPA is acceptable.
If you are covered under the corporate health plan, kindly bring your authorization letter from the corporate organization. In case of emergency, prior authorization should be submitted to the corporate desk located in the first floor the next working day.
The different categories of room / bed available in the hospital are:
Your bed / room assignment at SRMC is based on your diagnosis on admission and the bed availability at that time. You can select a bed / room depending on your affordability and medical insurance. The admission counsellor will help you to choose your bed / room. Sometimes you may have to wait for a short time till the bed / room of your choice gets ready. Please bear with us for any inconvenience.
When your doctor has discharged you and you are ready to leave, you will be escorted out in a wheelchair by hospital staff.
Before you leave, don't forget to check your room carefully for any personal belongings. Remember, also, to pick up any valuables you stored in the hospital vault.
Payment can be made by cash, (up to 2 lakhs as per the RBI rule) credit cards on the day of admission. Receipts will be issued upon payment. Additional deposits may be required when the interim bill exceeds the initial deposit or when the Insurance / Corporate balance is insufficient. Please do not hesitate to check with our Admission Centre for any billing enquiries.
Before you leave, we may ask you to pay all charges not covered by your insurance or deposit. If you have not been cleared by the Business Office, please check on your account at the hospital business office at Ext. No. 403/367.
Contact Us: If you have questions after your discharge,
Board No: 45928500, Ext. No: 423, 8721
Operating Hours: 7:00 a.m. to 7:00 p.m.
Ambulance services are at the front line of the Sri Ramachandra Medical Centre. That is why, we put patients and their needs at the heart of everything we do. The ambulance is transporting over 3750 patients every year.
Contact Us:Ground Floor, Sri Ramachandra Udayar Building.
Contact Number: 044 45928500
If you have questions after your discharge: Board No: 45928500,
Operating Hours: 24x7
Intensive Care Units have special facilities and services for the observation and care of critically ill patients. Because of the special nature of the ICUs, necessary restrictions apply (Each patient’s attenders will be counseled briefly about the patient’s condition after ICU consultant rounds
During your stay, you will be treated to meals that are both delicious and nutritious. You are advised to follow the diet instructions specified by our dietitians for a speedy recovery. We offer a different meal selection for the different choice of accommodation. Our meals are served at the following hours:
|Morning tea / beverage||6:00 a.m. to 6:30 a.m.|
|Breakfast||7:00 a.m. to 7:30 a.m.|
|Lunch||12:00 p.m. to 12:30 p.m.|
|Evening tea||3:30 p.m. to 4:00 p.m.|
|Dinner||7:00 p.m. to 7:30 p.m.|
Please feel free to discuss any doubts regarding your diet with your dietician.
For diet counseling, you can contact us on intercom No.370 between 8:00 a.m. and 4:00 p.m.
Occasionally, certain medical tests may be scheduled during your regular meal time, or a procedure must be performed on an empty stomach. This may delay your meal. As soon as you are able to eat, however, nursing and executive personnel will order a diet for you.
The Food & Nutrition Services staff includes Clinical Dietitians-experts specifically trained in nutritional science, health maintenance and patient education. Our dietitians provide extra nutritional support to those patients who need it most. They are also available to teach patients about special eating plans and dietary restrictions. If you would like to learn more about your diet, ask your doctor or nurse to contact a dietitian.
Please note that the visiting hours for Medical Centre are between 4:30 p.m. to 6:30 p.m. (Kindly keep the number of visitors to the barest minimum to avoid cross infections). Visiting hours for the ICU's are variable and only two attendants are allowed during the visiting hours. We would also seek your utmost cooperation in ensuring a minimal stay of the patients by abiding the following:
We welcome your views on our services through feedback, which will enable us to improvise and help us to meet your expectations.
We shall ensure that your stay with us is a pleasant one - A HOME AWAY FROM HOME and all our staff will strive towards the same. If you have any comments, suggestions, or complaints about any aspect of our services, you are most welcome to: